The Dark Side of Coupon Extensions


Consumers now want specials, and coupon extensions are a headache-free way to get them. Our estimate implies more than 10 percent of on line shoppers use coupon extensions to conserve revenue when procuring on line. 

Many thanks to the shift in customer preference to online purchasing, eCommerce retailers are embracing coupon extensions as an essential section of their coupon marketing and advertising strategy. By providing coupons, on line corporations can handle cost-sensitive shoppers, boost engagement and push sales.

When coupon extensions supply huge advantages to consumers, they can also result in a couple of challenges for eCommerce retailers. 

In this short article, we share 3 issues that spotlight the countereffect coupon extensions have on on the net organizations.

Coupon extensions are browser extensions purchasers install to obtain and use coupon codes and cashback presents at checkout. It allows consumers get the best offer attainable and help save funds when they make a obtain. 

  • 88% of customers use discount codes for buying [*]
  • 17% of online consumers have a coupon-discovering browser extension [*]
  • 51% of consumers prefer finding coupons and savings on their cellular products [*]

They also help eCommerce retailers turn extra site visitors into consumers and increase the site’s conversion premiums. Coupon extension companies this sort of as Honey, Money 1 Searching, and Rakuten seize 82.64% of the market share.

Even though coupon extensions appear to placement them selves as affiliate platforms to help retailers improve their on the web small business, they truly do additional harm than very good.

Coupon Extensions Negatively Effect Ecommerce Sites

1. Coupon Extensions Act as Value Comparisons Instruments

Several extensions that offer you coupon codes also supply selling price comparisons. The exact same extensions that offer a coupon to site visitors on the site also supply a rate comparison of equivalent items from your competitor.

They motivate clients to click on them, redirecting to your competitor’s web page to total the invest in. A fair sum of conversion reduction can take place for the reason that of competitors’ coupons remaining displayed to shoppers on your site.

2. Coupon Extensions Hurt Income Margins

Coupon extensions offer shoppers special discounts at the base of the revenue funnel when they have filled their procuring cart and are completely ready to finish their obtain.

They do not drive purchasers to your internet site and instead instantly inject codes at the checkout webpage the place site visitors have shown a significant intent to acquire. So, they are likely eroding income on a sale you would have created anyway.


Coupon extensions typically use cookie stuffing strategies to earn commissions. When a shopper reaches the check out-out phase and applies a coupon code, extensions drop a cookie and choose credit for the session.

This means your shopper can come as a result of social media, lookup, e mail, or other affiliate channels, and total a acquire, nonetheless the coupon extension at the conclusion will assert a commission. It skews your marketing and advertising attribution knowledge and you pay the wrong affiliates for gross sales.

Buyers with higher-order intent are not always looking for a deal on their purchase but are power-fed with special discounts at the checkout. You end up spending a fee for an unsolicited coupon code and purchaser discount as very well. 

3. Unauthorized Coupon Utilization

Overpaying and handing out unearned reductions? That’s not what you want from a coupon affiliate promoting system. 

Extensions scrape coupon codes from an eCommerce web-site when consumers with extensions manually variety codes at checkout. All coupon codes are then cataloged and made out there to other consumers.

Buyers who have not gained a coupon (e.g. by way of email, publication subscription, and so on.) will also have entry to a assortment of existing and archived codes via coupon extensions and use it to significantly minimize the AOV of their cart.

How Can Ecommerce Brands Handle Coupon Extensions?

You can go through a number of manual and usually time-consuming processes to cease your income losses. You can request an extension to get the coupon codes off your web-site.

An additional option is to make coupon codes with constrained lifespans. By the time coupon extensions quickly inject them, they will have now expired. But an expired coupon could frustrate shoppers and raise their prospects of abandonment and incorrect coupon utilization.

Also, with no visibility on the shopper-side challenge, eCommerce retailers have no way to monitor or block competitor pop-ups from hurting conversion fees.

eCommerce merchants should really be capable to keep track of and block some coupon extensions and make it possible for some others, based on their custom made business demands and effect on the KPIs.

Using BrandLock Interact, you can end coupon extensions from enabling coupon codes on your web site. Interact recognizes when buyers are employing a coupon extension and stops them from interrupting the on-line client knowledge. It also replaces coupon codes with one-to-a single messaging to travel far more engagement and income.

BrandLock’s coupon extension administration tactic helps eCommerce businesses:

  • Prevent paying fee costs for unauthorized coupons and increase your base line.
  • Remove distraction resulting in value comparisons from hijacking your consumer journey.
  • Supply alternate offers that are much more productive and protect your profit margins.

By removing coupon extensions you cease spending unfair commissions and guard your margins. The resolution also pin-factors selling price-delicate shoppers and assures they convert utilizing the correct offer you.

Prevent coupon extensions from burning a hole in your margins. Obtain out how.

Melissa Rodrigues avatar image

Melissa Rodrigues

Melissa is the head of advertising at BrandLock. She is passionate about digital marketing and advertising and has worked with enterprise and growing technology organizations to develop their on line promoting communications and branding applications.

Leave a Reply